PRIVACY POLICY
- Visit our website at http://www.lifetimemovers.us, or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
- names
- phone numbers
- email addresses
- mailing addresses
- billing addresses
- debit/credit card numbers
- contact or authentication data
- contact preferences
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
|
NO
|
|
B. Protected classification characteristics under state or federal law
|
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
|
NO
|
|
C. Commercial information
|
Transaction information, purchase history, financial details, and payment information
|
NO
|
|
D. Biometric information
|
Fingerprints and voiceprints
|
NO
|
|
E. Internet or other similar network activity
|
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
|
NO
|
|
F. Geolocation data
|
Device location
|
NO
|
|
G. Audio, electronic, sensory, or similar information
|
Images and audio, video or call recordings created in connection with our business activities
|
NO
|
|
H. Professional or employment-related information
|
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
|
NO
|
|
I. Education Information
|
Student records and directory information
|
NO
|
|
J. Inferences drawn from collected personal information
|
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
|
NO
|
| K. Sensitive personal Information |
NO
|
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
Sources of Personal Information
Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?“
How We Use and Share Personal Information
Learn more about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?“
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at [email protected], or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
Lifetime Movers SMS Terms & Conditions
Effective Date: 2/25/2019
Welcome to the Lifetime Movers SMS service! By subscribing to our SMS updates, you agree to the following terms and conditions. Please read them carefully.
1. Service Overview
Lifetime Movers offers SMS updates regarding your moving service, including promotions, booking reminders, order confirmations, scheduling updates, customer support, and other relevant communication.
2. Subscription and Opt-In
- To subscribe to our SMS service, you must text the keyword “MOVEME” to [Short Code Number].
- By subscribing, you agree to receive periodic SMS messages related to the services we offer.
- Subscription is voluntary, and you must be the owner of the mobile number used for the opt-in.
3. Opt-Out Process
- You can unsubscribe from receiving SMS messages at any time by texting “STOP” to [Short Code Number].
- You will receive a confirmation text confirming your unsubscription.
- You may also opt-out by contacting customer support at [Customer Service Number] or via email at [Email Address].
4. Charges and Fees
- Standard message and data rates may apply depending on your mobile carrier and plan.
- Lifetime Movers does not charge you for receiving SMS updates, but your mobile service provider may charge based on your carrier’s terms.
5. Frequency of Messages
- You can expect to receive SMS updates related to your move, including booking confirmations, reminders, promotional offers, or alerts.
- Frequency of messages may vary depending on your service requests, but you can opt-out at any time as mentioned above.
6. User Responsibilities
- Ensure that the mobile number provided is correct and up-to-date. Lifetime Movers is not responsible for any undelivered messages if the provided number is incorrect.
- You must be the owner or have permission to use the mobile phone number for this service.
7. Privacy and Data Protection
- Lifetime Movers values your privacy. Your phone number and any personal information provided will only be used for SMS communication and service-related purposes.
- We do not share or sell your information to third parties. For more details, refer to our full Privacy Policy at Privacy Policy – LifeTime Movers.
8. Content of Messages
- By subscribing to our SMS service, you acknowledge that you may receive SMS messages that include important moving-related details (e.g., scheduling updates, service confirmations) as well as occasional promotional offers.
- All messages will be relevant to the services offered by Lifetime Movers and will comply with applicable regulations.
9. Limitations of Liability
- Lifetime Movers is not responsible for any delays or failure to deliver messages due to network issues, mobile carrier problems, or other technical difficulties.
- We are not liable for any costs or damages that may arise from issues related to the receipt of SMS messages.
10. Modifications to Terms
- Lifetime Movers reserves the right to modify or update these SMS Terms and Conditions at any time.
- Any changes will be communicated to you via SMS, and you may be required to re-consent to the new terms to continue receiving SMS communications.
11. Contact Information
- For any questions or support regarding our SMS service, please contact us at:
- Phone: (630) 686-9987
- Email: [email protected]
- Website: www.lifetimemovers
By subscribing to Lifetime Movers’ SMS service, you acknowledge and agree to these terms and conditions.