PRIVACY POLICY
- Visit our website at http://www.lifetimemovers.us, or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
- names
- phone numbers
- email addresses
- mailing addresses
- billing addresses
- debit/credit card numbers
- contact or authentication data
- contact preferences
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | NO |
B. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
C. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
D. Biometric information | Fingerprints and voiceprints | NO |
E. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
F. Geolocation data | Device location | NO |
G. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
H. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
I. Education Information | Student records and directory information | NO |
J. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
| K. Sensitive personal Information | NO |
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
Sources of Personal Information
Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?“
How We Use and Share Personal Information
Learn more about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?“
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at [email protected], or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
Lifetime Movers SMS Terms & Conditions
Effective Date: 2/25/2019
📱 SMS Messaging Policy – LifeTime Movers
Effective Date: 4/7/2025
Effective Date: 4/7/2025
Last Updated: 4/7/2025
Website: https://lifetimemovers.us
1. Introduction
LifeTime Movers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you interact with our website or services, including through SMS communication.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, and mailing address.
Move Details: Origin and destination locations, move dates, inventory, and service preferences.
Communication Data: SMS opt-ins, responses, or other correspondence with our team.
Technical Data: IP address, browser type, and device information when visiting our website.
3. How We Collect Information
We collect information:
Directly from you via forms on our website, phone calls, email, or text.
Automatically through cookies and analytics tools when you visit our site.
Through SMS opt-in processes (e.g., when requesting a quote or appointment confirmation).
4. How We Use Information
We use the information we collect to:
Provide quotes and moving services
Schedule and manage appointments
Send transactional updates via SMS (e.g., confirmations, arrival notices)
Send promotional offers (only with prior consent)
Respond to inquiries or support requests
Maintain legal compliance and business operations
5. Information Sharing
We do not sell, rent, or share your phone numbers or SMS consent information with any third parties or affiliates for marketing purposes.
We only share your data with:
Service providers who support operations (e.g., logistics platforms, dispatch) — bound by confidentiality agreements.
Government agencies, if required by law.
6. SMS Consent & Disclosures
By providing your mobile phone number and opting in, you agree to receive transactional and informational text messages from LifeTime Movers. Examples include:
Booking confirmations
Move updates
Follow-ups or reminders
Reply STOP to unsubscribe at any time.
Reply HELP for support.
Message and data rates may apply.
Messaging frequency may vary.
Visit https://lifetimemovers.us/privacy-policy to view this privacy policy and terms.
7. Data Security
We use industry-standard security protocols to protect your data against unauthorized access, misuse, or disclosure.
8. Your Rights
You have the right to:
Access or correct your personal data
Request deletion (where legally permitted)
Withdraw SMS consent at any time by replying “STOP”
To exercise any of these rights, email us at [email protected].
9. Contact Us
LifeTime Movers
2021 Midwest Rd STE 200
Oak Brook, IL 60523
📞 (630) 686-9987
📧 [email protected]
10. Policy Location
This Privacy Policy is accessible via the footer of our main website and on our Contact Us page.